Privacy Policy

Last updated: January 2026

Spinanga (accessible at spinanga-game-au.com) takes your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it. By using our website, you agree to the practices described here.

We operate in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). If you've got questions about how we handle your data, get in touch with us before you do anything else.

1. Who We Are

Spinanga is the operator of spinanga-game-au.com. References to 'we', 'us', or 'our' throughout this document refer to Spinanga and its related entities. References to 'you' or 'your' mean you, the user visiting or registering on our site.

2. What Information We Collect

We collect personal information when you register an account, make a deposit, contact our support team, or simply browse the site. The types of information we may collect include:

• Your full name, date of birth, and residential address
• Email address and phone number
• Payment details, including bank account or card information (processed securely through third-party providers)
• Identity verification documents such as a passport or driver's licence, as required for responsible gambling and anti-money laundering compliance
• Your gaming activity, transaction history, and account preferences
• Device information, IP address, and browser type collected automatically when you visit the site

We don't collect more than we need. If a piece of information isn't necessary for the purpose at hand, we won't ask for it.

3. How We Use Your Information

Your personal information is used to run your account and provide our services. More specifically, we use it to:

• Verify your identity and age (you must be 18 or over to use this site)
• Process deposits and withdrawals
• Comply with our legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements
• Detect and prevent fraud or problem gambling behaviour
• Send you account-related communications and, where you've opted in, promotional offers
• Improve our website and services based on how people use them

4. Disclosure of Your Information

We don't sell your personal information to third parties. Full stop. But we do share it in certain circumstances:

• With payment processors and identity verification providers who help us run the platform
• With regulatory or law enforcement bodies when required by law
• With responsible gambling organisations if we have genuine concerns about your wellbeing
• With our technical service providers who assist in operating the website, under strict confidentiality agreements

If we ever need to share your data for a reason not listed here, we'll let you know first where that's legally possible.

5. Overseas Disclosure

Some of our service providers are based outside Australia. Where we send your personal information overseas, we take reasonable steps to make sure it's protected to a standard comparable to the Australian Privacy Principles. By using our site, you acknowledge that this may occur.

6. Data Security

We use industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. That said, no system is completely bulletproof. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorised access.

7. Your Rights

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and to request corrections if anything is inaccurate. To make a request, contact our support team. We'll respond within 30 days.

You can also opt out of marketing communications at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly.

8. Retention of Data

We keep your personal information for as long as your account is active and for a reasonable period after that, as required by law or legitimate business purposes. When data is no longer needed, we delete or de-identify it securely.

9. Complaints

If you think we've handled your personal information incorrectly, please contact us first so we can try to sort it out. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the revised version on this page with an updated date at the top. We recommend checking back periodically.

Contact Us

For any privacy-related questions or requests, reach out to our support team through the contact page at spinanga-game-au.com. We're here to help.

Gambling can be addictive. If you or someone you know needs support, contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858. 18+ only.